Privacy policy

Dualtap Co., Ltd (here after referred as the “Company”), recognizes customers’s personal information as a business important assets. The Company also recognizes its social responsibility and shall protect the personal information and respect the customer’s privacy in order to make an effective use in its business activities.
Under this philosophy, Dualtap Co., Ltd and its employees, will strive to protect customer’s personal information according to the following policy. Dualtap Co., Ltd shall make this policy accessible to any party at anytime.


1.Compliance with laws and regulations for the protection of personal information

The Company will comply with the Japan national government guidelines, standards, laws and regulations in relation to the protection of personal information.

2.Continuous improvement in establishing a personal information protection management system

Since Dualtap Co., Ltd, officers and employees, recognize the importance of protecting customer’s personal information, it will continuously improve to establish, implement and maintained a personal information management system.
A personal information management system, in order to protect the rights and interests of individuals, reviews the privacy policy, regulations and verifies procedures, planning, implementation and operations.

3.Compliance with the "Personal Information protection regulations"

The Company, in accordance with the "Personal Information Protection Regulations” rules, has established a management system for the appropriate personal information protection. This system, taking into account the scale and the business content of each department, manage how to properly obtain personal information, how to use them, how to storage them, as well as how to perform corrections and disclosure upon customer’s request.

Also, the Company will undertake appropriate measure to prevent the handling of personal information beyond the scope necessary to achieve an identified purposes.

4.Ensure the accuracy and safety of personal information

The Company, in order to ensure the accuracy and safety of personal information, will strive to keep the personal information content accurate and up-to-date. The Company will also institute reasonable safety measures, both from the management organizational structure side and from information and communication technology side, to avoid unauthorized access to personal information, loss, destruction, falsification and leakage.

5.Response to complaints and consultation

With respect to personal information management systems and the use of personal information, the Company will make a prompt response regarding appropriate consultations requests and complaints about customer’s personal information.

6.Compliance with rules relating to international transfer of personal information

In the case of personal information to be revealed in a country outside Japan, the Company will comply with national laws and regulations applicable in that country.

Dualtap Co., Ltd
Chief Executive Officer Takahiro Usui

Additional notes

For inquiries about "Privacy Policy", please contact us. As for inquiries related to disclosure, correction or deletion of customers’s personal information provided through the Website, please refer to the “Procedures for the disclosure, correction, suspension of use of personal information” section.